Returns

Returns

At TechStar we offer FREE 14 day returns. If you are not 100% satisfied with your purchase, please contact us on 061 327 804 or email  webteam@techstar.ie and we will arrange a FREE collection.

To qualify for return:

• Return within 14 days of delivery. Act as soon as you can to avail of our FREE 14 day collection.
• Goods must be in the original packaging
• You must have your receipt for proof of purchase
• Do not attempt to repair the item yourself or give it to anyone else to repair it

You have no grounds for redress if:

• You were told about a defect before you purchased the item (for example, if the goods were marked as 'Shopsoiled')
• You examined the item before you bought it and should have seen/been aware of the defect
• You broke or damaged the product

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.

Late or Missing Refunds (if applicable)
Most banks and credit card companies take a few days to process refunds. We recommend you allow up to a week to see your refund on your account.
If you still haven’t received your refund after this time, we recommend you check with your bank or credit card company.

If you’ve done all of this and you still have not received your refund, please contact us at webteam@techstar.ie.

Exchanges (if applicable)
If goods are damaged or defective, they may be eligible for replacement. To check eligibility and arrange exchange of your item, call 061 327 804 or email webteam@techstar.ie.

Shipping of Return Items
All returns should be shipped to:

TechStar IT Limited, Unit 10 A, Jetland Shopping Centre, Limerick, V94 A002, Ireland

We provide free 14-day returns If you are not satisfied with your product. Please contact TechStar - call 061 327 804 or email webteam@techstar.ie. - to arrange collection of your product.

If your return is outside 14 Days you will be responsible for paying for your own shipping costs.

Please make sure you product is securely and well packed to avoid damage in transfer.

If you are shipping an item valued over €50, you should consider using a trackable shipping service and purchasing shipping insurance.