November 23, 2020 3 min read

TechStar

Who are we?

TechStar is an independent, Irish owned  supplier of Technology Repair Services & Products to Our Customers. We specialise in the repair, service & sale of new & refurbished MacBooks, Laptops, Smartphones, Tablets, Gaming Products, Software & IT accessories.

Spotting a Repairs & Service Niche

The Promoters, having worked with some of the larger Nationwide PC Retailers, were convinced that there was an opportunity for a new Service based offering in the Irish market . In 2011, in the middle of a recession, TechStar is born.

Technical Knowledge & Knowhow

Our reputation has always been Our main source of new Business. We provide an effective & efficient IT service & sales advice, backed up by in house Technical Knowledge & knowhow.  In 2016 TechStar opened a purpose built Repair Hub in Limerick, offering an express service for Laptop diagnosis & repair.

Customer Focused

We opened Our first TechStar on Dock Rd., Galway, in 2011, with 2 Technicians offering a service & repair of desktop Computers & Laptops to potential Customers. The business grew rapidly through word of mouth & local advertising.

Our ethos was & still is to be Customer Focused, providing a speedy & reliable service . We are very grateful to Our Customers for the positive referrals & reviews that they pass on to their friends & colleagues.

Providing Peace of Mind

Customers who experienced Our expertise & reliability with repairs started asking Us for guidance & help when wanting to source new product. They wanted Us to purchase new Laptops, MacBooks Mobile devices, Anti-Virus Software & IT accessories for them. We soon realised that they wanted solutions , rather than products, which did the job & gave them Peace Of Mind.

Refurbished MacBooks and Smartphones

Given Our skills in repairs & upgrades, the next logical step for Us was to sell refurbished products. Our “ Good As New “ MacBooks, Laptops, Smartphone, Etc. Provide an excellent alternative to more expensive new products. Giving these products a new & extended life is both good for the environment & cost effective for Our Customer. We offer a 14 day Free Returns Policy on any refurbished product sold Online.

It’s Game On

A growing segment for Us in recent years is the Gaming Market. Gaming Desks, Chairs, Headsets, Keyboards, Power Banks, Speakers, Etc., are some of Our biggest selling product range’s. Our On Line shop is a Gamers Paradise for All of the latest Gaming Products.

The Brands We Offer

At TechStar, We have built a reputation for Our skillset with Apple MacBooks, iPads & iPhones. Other favoured brands include Samsung, Huawei, Asus, Acer, Lenovo, HP, Brother, Viewsonic, Trust,  Aquarius & many more.

Expanding The TechStar Offering

As Our Business grew in Galway, We expanded Our offering with the opening of a second store on Henry St., Limerick in 2014. This TechStar shop was awarded the “Top 30 Must See Stores” by Retail Excellence Ireland Judges . following the success of this offering We opened a new TechStar store in Castletroy Shopping Centre in 2016. This store achieved a “ Top 100 Stores in Ireland “ award from the judges in Retail Excellence Ireland in 2017.

The newest TechStar Store was opened in 2020 in Jetland Shopping Centre. This expansion in locations has been accompanied by an enlargement of the TechStar Team to 20 people.

TechStar Goes Online

In 2020 www.techstar.ie  was upgraded & a new online shop was created & opened. Our online shop has enabled TechStar to expand, offering the same quality products & suite of repair services , with free shipping Nationwide.


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